Warranty Info
Manufacturer Warranty
Now you can send your faulty product to our nearest branches or direct to manufacturer when its is under period warranty. All warranties will be covered by the respective brand manufacturer, or supplier, of the goods; warranty period might vary according to the type of product. The original warranty card and purchase receipt is required to be presented for any warranty claims.
ELBA
Exact Quality Sdn. Bhd.
Lot 13, Jalan E 1/5,
Taman Usaha Ehsan,
Kepong 52000 Kuala Lumpur,
Wilayah Persekutuan, Malaysia.
Tel: 03-6286 9000
Email: eqservice@fiamma.com.my
Operating Hours
08:30am – 06:00pm
(Monday – Friday, except Public Holiday)
http://www.elba.com.my/customer-support/
MIDEA
Customer Service is here to help!
Call our General Line
03-9221 1033
Write us by Email (After Sales Service)
workshop@midea.com
https://www.midea.com/my/support
HAIER
Haier Malaysia Careline:
1800-88-6666
Operating hours:
Mon to Sun
24 Hours/7 Days
https://www.haier.com/my/service-support/?spm=my.26474_pc.header_root_20190530.3
HISENSE
Customer Care Line
Phone : 1300 888 550 | +603 7859 9550
Email: infomalaysia@hisense.com
Office Hour: Monday to Friday 9:00am to 6:00pm (excluding public holidays)
Lunch Break: 1:00pm to 2:00pm
https://www.hisense.com.my/support/
PENSONIC
Customer Care Line at 1-800-881-770
https://www.pensonic.com/contact-us/contact
MORGAN
DKSH Malaysia Sdn Bhd
No. 13A-1, Sri Manja Square 2,
Jalan PJS 3/59, Taman Sri Manja,
46000 Petaling Jaya, Selangor Darul Ehsan
Tel: +603-77819229
Fax: +603-77811186
kee.huat.ong@dksh.com
electrical.appliance@dksh.com
SKYWORTH
SKYWORTH DEVELOPMENT MALAYSIA SDN. BHD.
Block B, No.13, Jalan Pelukis U1/46,
Temasya Industrial Park Seksyen U1,
40150 Shah Alam, Selangor Darul Ehsan,
Malaysia.
Tel: 1 800 888 123 (Toll Free)
E-mail: service@skyworth.com.my
https://my.skyworth.net/service-center
FIRENZZI
Asia Summit Marketing Sdn. Bhd.
No.9, Jalan TSB 5,
Taman Industri Sg Buloh,
47000 Kota Damansara,
Petaling Jaya, Selangor.
Tel: 03-6148 9188
Fax: 03-6148 8233
Email: firenzziflagshipstore@gmail.com
Warranty email: warranty.asmsb@gmail.com
Website: www.asmsb.com
Office Hours:
9.00am – 5.30pm on Monday-Friday.
Closed on Saturday & Sunday.
https://www.asmsb.com/contact-us/
https://www.asmsb.com/warranty-service-form/
TOSHIBA
TOSHIBA SALES & SERVICES SDN BHD
GROUND FLOOR, BANGUNAN PALM GROVE 11,
NO. 12 JALAN GLENMARIE (PERSIARAN -KERJAYA)
SECTION U1, 40150 SHAH ALAM SELANGOR
Tel: +603-55658000
Fax: +603-55658088
http://toshiba.com.my/enquiry_form
http://toshiba.com.my/service-centres/
GREE
Customer Service
Tel No: +6013-240 3588 (West Malaysia)
Tel No: +6019-833 1588 (East Malaysia - Sarawak)
Tel No: +6088-214 588 (East Malaysia - Sabah)
Email: care@greemalaysia.com.my
MISTRAL / MAYER / HONEYWELL
No. 2, Jalan Astaka U8/82, Seksyen U8, Bukit Jelutong, 40150 Shah Alam,Selangor, Malaysia
CS Hotline : +603 7839 2000
Email: mayermalaysia.inquiry@khind.com
MITSUBISHI ELECTRIC
Mitsubishi Electric Sales Malaysia Sdn Bhd
Lot 11, Jalan 219, P.O.Box 1036,
46860 Petaling Jaya,
Selangor Darul Ehsan, Malaysia
Customer Service hotline: 1-300-13-1303
Fax: 03-7958 2576
https://www.mitsubishielectricmalaysia.com/contact/enquiries/
RUBINE (HOOD & HOB)
Exact Quality Sdn. Bhd.
Lot 13, Jalan E 1/5, Taman Usaha Ehsan,
Kepong 52000 Kuala Lumpur,
Wilayah Persekutuan, Malaysia.
Whatsapp: 011-6517 7476
Hotline: 03-6286 9000
Email: eqservice@fiamma.com.my
Operating Hours
08:30am - 06:00pm
(Monday - Friday, except Public Holiday)
https://www.rubine.com.my/after-sales.php
RUBINE (CEILING FAN & WATER HEATER)
Fiamma Trading Service Team
2-1 Wisma Fiamma, No. 20, Jalan 7A/62A,
Bandar Manjalara, 52200 Kuala Lumpur.
Hotline: 03-6279 8899
Email: ftcrm@fiamma.com.my
Operating Hours
09.00am – 05.00pm
(Monday – Friday, except Public Holiday)
https://www.rubine.com.my/after-sales.php
LIVINOX
Tel: 03-76116192
Email: sales@livinox.my
HQ: Block B-1-29 Dataran Cascades,
No.13A, Jalan PJU5, Kota Damansara,
47810 Petaling Jaya, Selangor
https://www.livinox.my/contact/
JOVEN
Joven service team are available to provide door-step service for our products. If your product is encountering any problems, just call our team of professionals today at our number 03-5162 6633 or email us at service@joven-electric.com
https://joven-electric.com/contact-branch-details
https://joven-electric.com/enquiry
ALPHA
ALPHA HOME APPLIANCES SDN BHD
6, Jalan Sungai Kayu Ara 32/37,
Berjaya Park, Section 32,
40460 Shah Alam, Selangor Darul Ehsan,
Malaysia.
+603-5740 6666
+6012-379 5555 (WhatsApp/SMS)
Customer Service & Operating Hours
Monday to Friday 0900 - 1700
https://www.alphamalaysia.com/warranty-information
https://www.alphamalaysia.com/contact
