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Warranty Info

Manufacturer Warranty

Now you can send your faulty product to our nearest branches or direct to manufacturer when its is under period warranty. All warranties will be covered by the respective brand manufacturer, or supplier, of the goods; warranty period might vary according to the type of product. The original warranty card and purchase receipt is required to be presented for any warranty claims.

ELBA

Exact Quality Sdn. Bhd.
Lot 13, Jalan E 1/5,
Taman Usaha Ehsan,
Kepong 52000 Kuala Lumpur,
Wilayah Persekutuan, Malaysia.

Tel: 03-6286 9000
Email: [email protected]

Operating Hours
08:30am – 06:00pm
(Monday – Friday, except Public Holiday)

http://www.elba.com.my/customer-support/

MIDEA

Customer Service is here to help!

Call our General Line
03-9221 1033

Write us by Email (After Sales Service)
[email protected]

https://www.midea.com/my/support

HAIER

Haier Malaysia Careline:
1800-88-6666

Operating hours:
Mon to Sun
24 Hours/7 Days

https://www.haier.com/my/service-support/?spm=my.26474_pc.header_root_20190530.3

HISENSE

Customer Care Line
Phone : 1300 888 550 | +603 7859 9550
Email: [email protected]
Office Hour: Monday to Friday 9:00am to 6:00pm (excluding public holidays)
Lunch Break: 1:00pm to 2:00pm

https://www.hisense.com.my/support/

PENSONIC

Customer Care Line at 1-800-881-770

https://www.pensonic.com/contact-us/contact

MORGAN

DKSH Malaysia Sdn Bhd
No. 13A-1, Sri Manja Square 2,
Jalan PJS 3/59, Taman Sri Manja,
46000 Petaling Jaya, Selangor Darul Ehsan
Tel: +603-77819229
Fax: +603-77811186
[email protected]
[email protected]

SKYWORTH

SKYWORTH DEVELOPMENT MALAYSIA SDN. BHD.

Block B, No.13, Jalan Pelukis U1/46,
Temasya Industrial Park Seksyen U1,
40150 Shah Alam, Selangor Darul Ehsan,
Malaysia.

Tel: 1 800 888 123 (Toll Free)
E-mail: [email protected]
https://my.skyworth.net/service-center

FIRENZZI

Asia Summit Marketing Sdn. Bhd.
No.9, Jalan TSB 5,
Taman Industri Sg Buloh,
47000 Kota Damansara,
Petaling Jaya, Selangor.

Tel: 03-6148 9188
Fax: 03-6148 8233
Email: [email protected]
Warranty email: [email protected]
Website: www.asmsb.com

Office Hours:
9.00am – 5.30pm on Monday-Friday.
Closed on Saturday & Sunday.

https://www.asmsb.com/contact-us/
https://www.asmsb.com/warranty-service-form/

TOSHIBA

TOSHIBA SALES & SERVICES SDN BHD

GROUND FLOOR, BANGUNAN PALM GROVE 11,
NO. 12 JALAN GLENMARIE (PERSIARAN -KERJAYA)
SECTION U1, 40150 SHAH ALAM SELANGOR

Tel: +603-55658000
Fax: +603-55658088

http://toshiba.com.my/enquiry_form
http://toshiba.com.my/service-centres/

GREE

Customer Service

Tel No: +6013-240 3588 (West Malaysia)
Tel No: +6019-833 1588 (East Malaysia - Sarawak)
Tel No: +6088-214 588 (East Malaysia - Sabah)
Email: [email protected]

MISTRAL / MAYER / HONEYWELL

No. 2, Jalan Astaka U8/82, Seksyen U8, Bukit Jelutong, 40150 Shah Alam,Selangor, Malaysia
CS Hotline : +603 7839 2000
Email: [email protected]

MITSUBISHI ELECTRIC

Mitsubishi Electric Sales Malaysia Sdn Bhd

Lot 11, Jalan 219, P.O.Box 1036,
46860 Petaling Jaya,
Selangor Darul Ehsan, Malaysia

Customer Service hotline: 1-300-13-1303
Fax: 03-7958 2576

https://www.mitsubishielectricmalaysia.com/contact/enquiries/

RUBINE (HOOD & HOB)

Exact Quality Sdn. Bhd.
Lot 13, Jalan E 1/5, Taman Usaha Ehsan,
Kepong 52000 Kuala Lumpur,
Wilayah Persekutuan, Malaysia.

Whatsapp: 011-6517 7476
Hotline: 03-6286 9000
Email: [email protected]

Operating Hours
08:30am - 06:00pm
(Monday - Friday, except Public Holiday)

https://www.rubine.com.my/after-sales.php

RUBINE (CEILING FAN & WATER HEATER)

Fiamma Trading Service Team
2-1 Wisma Fiamma, No. 20, Jalan 7A/62A,
Bandar Manjalara, 52200 Kuala Lumpur.

Hotline: 03-6279 8899
Email: [email protected]

Operating Hours
09.00am – 05.00pm
(Monday – Friday, except Public Holiday)

https://www.rubine.com.my/after-sales.php

LIVINOX

Tel: 03-76116192
Email: [email protected]
HQ: Block B-1-29 Dataran Cascades,
No.13A, Jalan PJU5, Kota Damansara,
47810 Petaling Jaya, Selangor

https://www.livinox.my/contact/

JOVEN

Joven service team are available to provide door-step service for our products. If your product is encountering any problems, just call our team of professionals today at our number 03-5162 6633 or email us at [email protected]

https://joven-electric.com/contact-branch-details
https://joven-electric.com/enquiry

ALPHA

ALPHA HOME APPLIANCES SDN BHD
6, Jalan Sungai Kayu Ara 32/37,
Berjaya Park, Section 32,
40460 Shah Alam, Selangor Darul Ehsan,
Malaysia.

+603-5740 6666
+6012-379 5555 (WhatsApp/SMS)

Customer Service & Operating Hours
Monday to Friday 0900 - 1700

https://www.alphamalaysia.com/warranty-information
https://www.alphamalaysia.com/contact


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